View Our Website View All Jobs

Associate, Chapter Engagement, UNA-USA

Position Overview

The United Nations Association of the United States of America (UNA-USA) informs, inspires and mobilizes Americans to support the principles and vital work of the United Nations.  UNA-USA’s grassroots membership includes over 200 chapters and more than 20,000 members nationwide who engage in public education and advocacy, promoting strong US-UN relations. UNA-USA is a program of the United Nations Foundation. UNA-USA and its sister organization the Better World Campaign represent the single largest network of advocates and supporters of the United Nations in the world.

The Associate, Chapter Engagement provides support for UNA-USA community chapters, campus chapters, and members-at-large. Critical elements of this position include chapter leader and volunteer leader assistance, reporting, managing administration for national engagement programs and serving as staff liaison for the Nominating Committee of UNA-USA National Council.

Essential Functions

Chapter and Leader Support:

  • Works with Associate, Membership and Events to ensure accurate information in customer management system to ensure accurate, current information, including leadership titles and roles. Meet with CRM database team to identify and correct any database issues.
  • Responds daily to chapter leaders and serve as first point of contact for inquiries and assistance related to community and campus chapters
  • Manages relevant groups within UNA Forum (UNA-USA online community platform) to share resources, best practices, and technical support for members and chapter leaders
  • Ensures all chapter information, including officer updates, chapter landing page, social media handles, and other relevant information is up to date
  • Oversees Chapter Annual Report process for both community and campus chapters, including promotion, collection, data analysis, and providing recommendations
  • Provides preliminary information for individuals interested in forming UNA-USA chapters
  • Administers and provides support for all chapter leader trainings, including the development/curation of resources, pulling reports, and technical assistance
  • Administers and provides support for member engagement opportunities such as delegations to conferences or events including Commission on the Status of Women, Emerging Leaders Fellowship, Champions Program, Global Goals Ambassador Program, and other programs
  • Provides technical support and oversees promotion of MyDiplomat for chapter utilization
  • Oversees collection of best practices and examples of chapter activities

Community Chapters and Paid Members:

  • Works with Associate, Membership and Events to ensure appropriate membership reports and quarterly cash reports
  • Manages provisional status process to ensure chapter issues are addressed to resume compliance and strengthen chapters
  • Assists with identification and implementation of outreach strategies to increase community chapters in target districts and states
  • Assists with analysis of data and development of strategies to increase engagement of paid Members-at-Large

Campus Chapters and Youth Members

  • Provides programmatic and training support for Campus Chapter Advisors
  • Ensures campus chapter compliance
  • Coordinates with college/university personnel to identify student leadership to launch UNA campus chapters
  • Provide assistance to students and design resources and tools for campus chapter leaders to meet expectations from the national level
  • Create project timelines and programs to integrate campus activities into UN/UNA milestones, including UN Day, Human Rights Day, International Women’s Day, etc.
  • Oversees the Model UN strategy, including identification of prospective campus chapters, recruiting MUN alumni as UNA-USA members, and collaboration on future programs

Other Duties

  • Serves as staff liaison for Nominations Committee of the UNA-USA National Council
  • Coordinates regular follow-up with chapter leaders on outstanding operational items
  • Performs related duties and/or tasks as assigned

Selection Criteria

  • Bachelor's degree in a related field. Interest in international issues.
  • One-three years professional experience.
  • Proficiency in Microsoft products.
  • Database management experience – Salesforce preferred.
  • Strong organizational skills required. 
  • Strong ability to multi-task and work in fast-paced environment. 
  • Ability to use critical thinking and problem-solving.
  • Ability to use discretion and independent judgment.
  • Excellent verbal, written, organizational, and interpersonal skills.
  • Ability to exhibit appropriate professional conduct with different audiences and stakeholders.
  • Ability to present information concisely and effectively, both verbally and in writing.
  • Ability to organize and prioritize work and manage one’s time effectively.
  • Flexible and willing to respond to changing priorities and assignments as necessary.
  • Some travel will be required.
  • This is a DC based position.
  • Ability to meet regular attendance/tardiness policy.
  • Ability to work under pressure and handle stress.

Benefits & Compensation 

For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:

  • a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
  • dental insurance
  • vision insurance
  • flexible spending accounts
  • 403b retirement savings plan with a generous matching contribution
  • group term and supplemental life insurance
  • short-term disability
  • long-term disability
  • health club discounts
  • commuter subsidy
  • back-up care
  • employee assistance program

Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.

The United Nations Foundation is proud to be an equal opportunity and affirmative-action employer. The United Nations Foundation provides equal employment opportunity to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Read More

Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 5/31/2023
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Your Name Today's Date